Support

Need help with Mise en Place Idle? Check the answers below, or email us and we’ll get back to you.

Progress

Where is my progress saved?

Your game progress and settings are stored only on your iPhone. There are no accounts, so deleting the app also deletes your progress.

Purchases

I was charged but didn’t get my Golden Ladles.

Purchases are handled by Apple through the App Store. Close and reopen the app while connected to the internet. If they still haven’t arrived, email us with the date of the purchase. For refunds, use reportaproblem.apple.com.

Ads and privacy choices

When are ads shown?

Ads are optional rewarded ads. They play only when you tap a “Watch ad” button.

How do I change my ad or tracking choices?

Tracking: Settings › Privacy & Security › Tracking on your iPhone. In the EEA, UK and Switzerland, you can change your ad consent any time with Privacy choices on the Brigade screen.

Contact. Email [email protected]. Please include your iPhone model and iOS version if you’re reporting a bug.